Dashboard Not Loading or Slow

Dashboard Troubleshooting

Page Won't Load / Blank Screen

Step 1: Clear browser cache

1. Press Ctrl+Shift+Delete (or Cmd+Shift+Delete on Mac)
2. Select "Cached images and files"
3. Click "Clear data"
4. Refresh the page

Step 2: Try a different browser

• LeadClaw supports Chrome, Firefox, Edge, and Safari
• If it works in another browser, the issue is browser-specific

Step 3: Check your internet connection

• Try loading another website
• If your connection is unstable, dashboard real-time features may not load

Step 4: Disable browser extensions

• Ad blockers and privacy extensions can sometimes interfere
• Try opening leadclaw.io in an incognito/private window

Dashboard Loading Slowly

Possible causes:

1. Slow internet connection — Real-time features (heartbeat, activity feed) require a stable connection
2. Many browser tabs open — Close unnecessary tabs to free memory
3. Outdated browser — Update to the latest version
4. Large dataset — If you have thousands of leads, some pages may take longer

Specific Widgets Not Loading

Widget	If Not Loading	Try
Agent Heartbeat	Shows "offline"	Agent may actually be offline — check agent status
Activity Feed	Shows "loading"	Refresh the page; check internet connection
Campaign Stats	Shows zeros	Campaign may still be in warmup; stats update hourly
Chat Panel	Not connecting	WebSocket connection issue; refresh the page

Session Expired

If you see "Unauthorized" or get redirected to the login page:

• Your session expired after inactivity (this is a security feature)
• Sign in again — your data is safe
• Consider bookmarking the dashboard for quick access

Still Having Issues?

If the dashboard consistently doesn't load, submit a help ticket with:

• Your browser name and version
• Whether the issue happens on all pages or just certain ones
• Any error messages in the browser console (press F12 > Console tab)
• A screenshot of what you see