How Onboarding Works

4 min readUpdated 2026-02-20

Overview

When you sign up for LeadClaw, a 5-step onboarding wizard guides you through setting up your AI sales assistant. The wizard collects everything your agent needs to represent your business professionally.

The 5 Steps

Step 1: Business Profile

Enter your business name, type (e.g., "Plumbing," "Marketing Agency"), and location. If you have a website, the AI can scan it to auto-fill details like your services, description, and social links.

Step 2: Services & Offerings

Review and refine the services your business offers. Each offering can include a name, description, and optional price range. Your agent uses these to craft personalized outreach.

Step 3: AI Chat Profiling

Have a brief conversation with the AI to establish your preferred communication style and tone. The AI learns whether you prefer formal, friendly, casual, or professional language — and applies that voice to all outreach.

Step 4: Phone Verification

Verify your phone number via SMS code. This enables SMS notifications for hot lead alerts and daily reports. You can choose your preferred communication channels (email, SMS, chat).

Step 5: Review & Launch

Review your complete business profile, agent name, and settings. When you confirm, LeadClaw provisions a dedicated server for your AI agent. This usually takes 2-3 minutes.

What Happens After Onboarding

Once provisioning completes, your agent goes online and appears on your dashboard. You can immediately:

  • Start a chat conversation with your agent
  • Create your first campaign
  • Customize settings

Tip: You can always update your business profile and agent settings from the Settings page after onboarding.

Ready to automate your outreach?

LeadClaw's AI agent handles lead generation, personalized emails, and follow-ups — so you can focus on closing deals.