Pausing & Resuming Campaigns

Pausing a Campaign

You can pause any active campaign from the Campaigns page. When paused:

• No new outreach emails are sent
• Your agent still monitors for replies to previously sent emails
• Lead data and campaign statistics are preserved
• The campaign timer continues (counts toward total duration)

Resuming a Campaign

Click Resume on a paused campaign to restart outreach. Your agent picks up where it left off — it won't re-contact leads already in the pipeline.

Stopping a Campaign

To permanently end a campaign, change its status to Completed. This:

• Stops all outreach immediately
• Finalizes campaign statistics
• Generates a completion report
• Keeps all data for your records

Note: Completed campaigns cannot be resumed. Create a new campaign if you want to restart similar outreach.