The Needs You Queue

3 min readUpdated 2026-07-18

Key Takeaway

Needs You, on your Home page, collects every real action waiting on you (ad approvals, lead replies, failed posts, a paused agent) and ranks them by urgency, so the most important thing is always first.

Needs You is the list of everything waiting on you today. It lives on your Home page, and clearing it is the fastest way to keep your agent moving.

Where to find it

Open Home (/home) and scroll to the "Needs you" section, just below your engagement stats and active goals. If you had /today bookmarked, it still works, it just redirects to Home now.

What shows up

Nothing here is a placeholder. Every card is a real thing pulled from your account: an approval waiting, a channel that dropped, a lead who wrote back. Some examples:

  • Payment declined. Your last invoice failed to collect. Update your card before it stops your agent.
  • Your agent went quiet or got paused. No heartbeat, or it stopped on purpose. Either way, it needs a look.
  • A campaign was auto-paused. Usually a bounce spike tripped a protective pause. Review it and resume when you're ready.
  • Agent hit its sending limit. Outreach is paused until the cap resets.
  • Review your first campaign tactic. Your goal drafted an outreach campaign, and nothing sends until you open it and launch it.
  • Connect your accounts. A nudge to link social or ad platforms so your agent can actually post or spend.
  • Approve an ad campaign. No spend happens until you say go. A large daily budget gets its own "confirm this" card, so you look twice before approving.
  • Your agent raised a concern. Sometimes it flags something only you can fix, like targeting that's run dry.
  • Reply to a lead. Someone wrote back to your outreach.
  • Posts, creatives, or replies waiting for approval. Content your agent drafted, sitting in the review queue.
  • A post failed to publish. Usually a disconnected channel. Failures older than a week clear on their own.
  • A post needs review. Off-brand or low-quality copy your agent caught before it could go out.
  • Reconnect a channel. A social account token expired or got unlinked.
  • Empty calendar slots or drafts to schedule. The week isn't full yet.

How it's ranked

Priority Color Examples
High Red Payment declined, agent paused, an approval waiting
Medium Amber Reconnect a channel, empty calendar slots
Low Blue A content plan heads-up, "your agent is resting"

Hard stops, like a declined payment or a paused agent, always sit at the top. Softer nudges rank high too, but you can dismiss those.

Snoozing an item

Nudges like "connect your accounts" or "create your first content" can be dismissed for a while if you're not ready yet. Hard stops can't be snoozed. Billing, a paused agent, and a rate limit stay put until you actually fix them.

Why it matters

Approving one ad campaign or replying to one lead often clears more than that single card. Each item links straight to where you fix it, no hunting required. Clearing the top of the list is usually the single best use of five minutes that day.

If you want the fuller history behind any of these, not just what's outstanding, check the Activity Feed.

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