Custom Email Domain

What Is a Custom Domain?

By default, your agent sends from a @leadclaw.io email address. With a custom domain (Pro and Ultra plans), your agent sends from your own domain, for example, outreach@yourbusiness.com.

Benefits

• Better deliverability: Emails from your own domain build your domain's reputation
• Professional branding: Recipients see your company domain, not a third-party service
• Trust: Prospects are more likely to open emails from a recognizable domain
• Consistency: Matches your website, business cards, and other marketing

Setup Process

1. Go to Connections and open the Email domain section
2. Enter your domain name (e.g., yourbusiness.com)
3. LeadClaw provides DNS records you need to add:
• SPF record: Authorizes LeadClaw to send on your behalf
• DKIM record: Enables email signing for authenticity
• DMARC record: Sets your email authentication policy
• Add these records to your DNS provider (GoDaddy, Cloudflare, Namecheap, etc.)
• Click Verify: LeadClaw checks your DNS records
• Once verified, your agent starts sending from your custom domain

DNS Propagation

After adding DNS records, verification can take up to 48 hours for DNS propagation. Most domains verify within 1-4 hours.

Important Notes

• Custom domain is available on Pro and Ultra plans
• Your @leadclaw.io address continues to work as a fallback
• Replies to your custom domain are still delivered to your agent automatically
• You can switch back to @leadclaw.io at any time from Settings

Tip: If you already use your domain for regular email (e.g., Gmail/Google Workspace), the DNS records won't conflict, they're additive.