Custom Email Domain

What Is a Custom Domain?

By default, your agent sends from a @leadclaw.io email address. With a custom domain (Pro and Ultra plans), your agent sends from your own domain, for example, outreach@yourbusiness.com.

Benefits

• Better deliverability: Emails from your own domain build your domain's reputation
• Professional branding: Recipients see your company domain, not a third-party service
• Trust: Prospects are more likely to open emails from a recognizable domain
• Consistency: Matches your website, business cards, and other marketing

Setup Process

1. Go to Settings > Email > Custom Domain
2. Enter your domain name (e.g., yourbusiness.com)
3. LeadClaw provides DNS records you need to add:
• SPF record: Authorizes LeadClaw to send on your behalf
• DKIM record: Enables email signing for authenticity
• DMARC record: Sets your email authentication policy
• Add these records to your DNS provider (GoDaddy, Cloudflare, Namecheap, etc.)
• Click Verify: LeadClaw checks your DNS records
• Once verified, your agent starts sending from your custom domain

DNS Propagation

After adding DNS records, verification can take up to 48 hours for DNS propagation. Most domains verify within 1-4 hours.

Important Notes

• Custom domain is available on Pro and Ultra plans
• Your @leadclaw.io address continues to work as a fallback
• Replies to your custom domain are still delivered to your agent automatically
• You can switch back to @leadclaw.io at any time from Settings

Tip: If you already use your domain for regular email (e.g., Gmail/Google Workspace), the DNS records won't conflict, they're additive.