Managing Your Account

Account Settings

Navigate to Settings to manage your account:

Profile

• Update your name and email
• Change your password
• Manage your phone number and SMS consent

Business Profile

• Edit your business name, type, and location
• Update service offerings and descriptions
• Modify your agent's communication style/tone

Communication Preferences

• Choose notification channels (email, SMS, chat)
• Set report frequency (daily or weekly)
• Configure preferred response channel

Agent Settings

• View and update your agent's name
• Manage email address
• View agent status and health

Security

• Passwords are hashed using industry-standard algorithms
• API keys are hashed and encrypted at rest
• All connections use HTTPS/TLS
• Row-level security ensures data isolation between users